Kayak Shipping Information

Kayak Shipping

Outdoor New England ships kayaks to Freight Terminals we work with to save time, reduce costs, and minimize the risk of damage. 

We will find one of our partner freight terminals closest to your location for pick up. If you prefer home delivery, we can arrange it for an additional fee.

In some cases, especially for remote locations, ONE may request additional fees to cover the true shipping cost. We’ll notify you in advance and work to find the most efficient, affordable solution. 

You may pick up kayaks directly at our Franklin, New Hampshire Location. Please contact Customer Service to arrange pickup. If you need to change your shipping method after placing your order, email us at info@outdoornewengland.com, and we’ll do our best to assist.

 *Important Note for Kayak Orders: *
Upon kayak delivery, inspect the boat thoroughly before signing the delivery receipt. This is critical, as signing confirms the condition, and we cannot file damage claims afterward. If you notice any damage, do not sign and contact us immediately.

Shipping to Alaska and Hawaii is very expensive - We are happy to run a quote for you to get accurate pricing before you buy!